98bet's Terms and Conditions — Please read before becoming a member

1. General Terms & Conditions

98bet.wine (hereinafter referred to as "98bet" or the "Platform") is an international online gaming platform. By using this platform, you fully agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the platform.

Although these Terms & Conditions are written in Bengali, the English version shall be considered final in the event of any legal dispute. 98bet reserves the right to amend these terms at any time, and continued use of the platform following any changes will be deemed acceptance of the updated terms.

You are eligible to use 98bet only if you are 18 or older and do not reside in a country or region where online gaming is fully prohibited. By registering, you confirm that you meet these eligibility requirements.

2. Account Registration & Verification

To open an account with 98bet, you must provide accurate and complete information. Registering with false or misleading details is prohibited and may result in account termination.

• Each person may hold only one account — creating multiple accounts under the same name, address, phone number, or payment method is strictly prohibited.
• Keeping your account password confidential is entirely your own responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• A copy of your national ID or passport may be required for verification.
• KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.

98bet may request verification documents at any time. Failure to submit documents or any inconsistencies found may result in temporary or permanent account closure.

3. Deposit & Withdrawal Policy

98bet supports multiple payment methods — bKash, Nagad, Rocket, and bank transfer. Minimum and maximum limits apply to each method.

1. Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact support.
2. Withdrawal requests are typically processed within 30 minutes to 24 hours.
3. KYC verification must be completed before making a withdrawal.
4. Withdrawals must be made to the same payment method used for the deposit, in line with anti-money laundering requirements.
5. The minimum withdrawal amount is BDT 500.
6. 98bet may temporarily hold withdrawals for verification in the case of suspicious transactions.

For any payment-related issues, please contact our 24/7 support team.

4. Bonus & Promotion Terms

98bet regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, and by claiming a bonus you are deemed to have accepted those terms.

• The welcome bonus applies once only, at the time of your first deposit.
• Each bonus has its own wagering requirement — typically ranging from 20x to 40x.
• Bonus funds cannot be withdrawn directly; only winnings generated from the bonus after meeting the required wagering amount are eligible for withdrawal.
• Bonuses are typically valid for 7 to 30 days from the date of issue.
• Attempting to claim bonuses from multiple accounts will result in all associated accounts being terminated.
• 98bet reserves the right to modify or cancel any bonus offer at any time.

5. Gaming Rules

All games on 98bet are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely fair and random. The integrity of this system is regularly audited by independent third parties.

• Players are required to observe the minimum and maximum bet limits applicable to any game.
• If a game is interrupted due to a technical fault, it will be considered void and the stake will be refunded.
• In Live Casino games, the dealer's decision is final.
• Sports Betting settlements will be processed after the official result is published.

If you discover a bug or technical error in the gaming system, you must report it to support immediately. Attempting to exploit such errors for personal gain will result in account termination.

6. Prohibited Activities

The following activities are strictly prohibited on 98bet and may result in account termination and legal action:

• Using bots, scripts, or automated software to play games
• Colluding with other players to gain an unfair advantage
• Conducting money laundering or any other illegal financial activity
• Attempting to hack or bypass the platform's security systems
• Creating multiple accounts under the same or different identities
• Abusive or threatening behaviour toward other members
• Using another person's account to abuse the bonus system

7. Privacy & Data Protection

98bet takes your personal information seriously. Data we collect is used solely to improve our services and meet legal obligations.

• All data is secured with 256-bit SSL encryption.
• Your personal information is never sold to third parties.
• Your information is never shared without a lawful request from a legal authority.
• To view or delete your personal data, please contact our support team.

For more details, visit our Privacy Policy Please read the page.

8. Responsible Gaming Policy

98bet believes gaming should be a source of entertainment — not addiction or financial harm. We encourage all members to play responsibly.

• Set deposit limits — choose a daily, weekly, or monthly cap that works for you.
• Self-exclusion option — voluntarily close your account for a set period of time.
• Cooling-off period — contact support to take a short break from gaming.
• Never play beyond your budget, and do not chase losses by placing more bets.

For more details, visit our Responsible gaming View the page.

9. Account Suspension & Termination

98bet reserves the right to temporarily or permanently suspend any account under the following circumstances:

• If evidence of involvement in prohibited activities is found
• Failure to pass KYC verification or submission of invalid documents
• If evidence of operating multiple accounts is found
• If proof of being a minor is established
• Prolonged inactivity (more than 12 months)

98bet will endeavour to notify the member concerned before taking action on an account. However, in cases involving prohibited activities, immediate action may be taken without prior notice.

10. Dispute Resolution Process

For any complaint or dispute, please follow the steps below:

1. Contact our 24/7 customer support first — most issues are resolved at this step.
2. If the issue remains unresolved through support, please email [email protected] with full details.
3. If your issue remains unresolved after contacting us by email, you may escalate your complaint to our licensing authority.

We aim to respond to all complaints within 7 business days of submission. Complex cases may require additional time to resolve.

11. Policy on Changes to Terms

98bet reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email address.

Continued use of the platform after any changes to these terms will be considered acceptance of the updated terms. We recommend checking this page regularly.