Last Updated: January 2026

98bet Privacy Policy — Your data is safe with us

When you use 98bet, we collect certain information. This page explains in detail what data we collect, why we collect it, and how it is kept secure — everything made clear in one place.


Why 98bet Your data is secure?

Here is a quick overview of the key pillars of our Privacy Policy.

SSL Encryption

All your data is protected with 256-bit SSL encryption. Whether you are logging in, making a payment, or completing any transaction, your information remains fully encrypted.

Your data is never sold to third parties

98bet never sells your personal data to third parties. Information is not shared unless legally required — that is our commitment.

Secure Server Infrastructure

Our servers operate in compliance with international security standards. Regular security audits and penetration testing are carried out.

Minimal Data Collection Policy

We only collect information that is genuinely necessary to provide our services. We do not ask for unnecessary personal data.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

Cookie Transparency

We are transparent about which cookies we use and why. You may disable non-essential cookies at any time.


1. Introduction

98bet.wine (referred to hereinafter as "98bet", "we", or "the Platform") is an international online gaming service provider. We place the highest priority on our users' privacy. This Privacy Policy explains what personal information 98bet collects, how it is used, with whom it may be shared, and what your rights are.

This Privacy Policy should be read alongside our Terms and Conditions. By using the 98bet platform, you indicate your agreement to this Privacy Policy. If you do not agree, please refrain from using our services.

This Privacy Policy was last updated in January 2026. You will be notified at your registered email address of any significant changes.

We believe data protection is not merely a legal obligation — it is an ethical responsibility to our users. Every data processing decision at 98bet is made with the user's best interests at the center.

2. What Information We Collect

98bet collects several types of information. Each type is explained in detail below:

a) Information provided directly (at registration):

  • Full name & date of birth
  • Email Address & Mobile Number
  • Residential address
  • National ID or passport number (for KYC verification)
  • Payment method details (bKash, Nagad, Rocket, or bank account)

b) Information collected automatically:

  • IP Address & Device Information
  • Browser type & operating system
  • Activity logs on the platform (login time, game history)
  • Information collected through cookies and tracking technologies
Data type Purpose of Collection Mandatory?
Full name & date of birth Identity verification & age confirmation Yes
Email Address Communication & account security Yes
Mobile number OTP Verification & Support Communications Yes
National Identity Card KYC & Anti-Money Laundering For Withdrawals
Payment information Transaction processing Yes
IP & Device Information Fraud detection & security Automatic

3. How Your Information Is Used

98bet uses the information collected for the following purposes:

  • To create, manage, and secure your account
  • To process deposits, withdrawals, and other financial transactions
  • To provide customer service and technical support
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To complete age verification and KYC
  • To send you relevant promotions and offers (only with your consent)
  • To improve the platform and enhance the user experience
  • To meet legal and regulatory obligations

98bet never sells your personal data to advertisers or third-party marketers.

We process only the amount of data genuinely required to fulfill a specific purpose — a principle we call "data minimization", and it is the cornerstone of our privacy approach.

4. Data Sharing Policy

98bet may share your personal information only in limited circumstances and strictly in the following cases:

  • Payment processor: Approved payment gateways including bKash, Nagad, and Rocket — only the data necessary to complete a transaction is shared.
  • Game Providers: Partner providers operating Live Casino or other games — only the minimum data required for game delivery is shared.
  • Legal Authorities: When required by a valid court order or government authority investigation — to meet legal obligations.
  • Fraud prevention services: Limited data shared with specialized services to ensure account security.

Outside of the cases listed above, 98bet does not share, sell, or rent your information to any third party.

6. Data Security Measures

98bet uses industry-standard security measures to protect your information. Our security framework is as follows:

  • 256-bit TLS/SSL encryption in transit
  • AES-256 Encryption of Stored Data
  • Two-factor authentication (2FA) support
  • Regular security audits and penetration testing
  • Access control — only authorized personnel can view your data
  • Real-Time Monitoring for Suspicious Activity Detection
  • Automated alert system for detecting data breaches

Keep in mind that no online transmission is 100% secure. Always use a strong password and never share it with anyone.

7. Your Rights

As a 98bet user, you have the following rights regarding your personal information:

1
Right to access

To find out what information we hold about you, please submit a request to our support team.

2
Right to Rectification

You may request a correction to any inaccurate or outdated information at any time.

3
Right to erasure

Once an account is closed, you may request deletion of your data provided no legal retention obligations apply.

4
Right to restrict processing

You may request that we restrict how your data is used for specific purposes.

5
Right to data portability

You may request a copy of your information in a readable format.

6
Right to Object

You may object to marketing communications or specific data processing activities.

To exercise any of the rights above, email us at [email protected]. We will respond within 30 days.

8. Data Retention Period

98bet retains different types of data for different periods. Both legal obligations and business requirements are taken into account when determining these retention periods:

Data type Retention Period Reason
Account Information 5 years after account closure Legal & Regulatory Obligations
Transaction records 7 Years Financial Compliance
KYC Documents 5 Years Anti-Money Laundering (AML) law
Customer Service Conversations 3 Years Dispute resolution & service improvement
Cookie Data Up to 1 Year Session Management & Analytics

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

9. Minor Protection

98bet strictly provides its services to users aged 18 and above. We do not knowingly collect personal information from any minor.

  • Date of birth is verified at registration
  • Age verification via KYC documents required in suspicious cases
  • Accounts identified as belonging to a minor are suspended immediately
  • Any data collected (if applicable) is permanently deleted

If you believe a minor you know is using 98bet, please contact our support team immediately.

10. Policy Changes

98bet reserves the right to update this Privacy Policy as needed. In the event of any changes, we will take the following steps:

  • You will be notified at your registered email at least 15 days before any changes take effect
  • A notification will be displayed when you log into the platform
  • The "Last Updated" date at the top of this page will be revised
  • Consent may be sought again for significant changes

Continuing to use the platform after any changes will be taken as your acceptance of the updated policy. We recommend reviewing this page periodically.

11. Contact

For any questions, complaints, or data requests regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Response Time: Within 30 Business Days
  • Live chat: At any time by logging into the platform

For formal data protection complaints, email us with the subject line "Privacy Request" — your request will be processed promptly.


How we protect your data Join Now

Your personal information is completely secure at 98bet. Open an account today and enjoy a world-class gaming experience — with total peace of mind.

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